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Bluetooth not working after reinstalling Windows 11


mfessler

Question

Hello,

Ive been trying to fix a unique issue related to my bluetooth headphones. I have just recently reinstalled Windows 11 from scratch, as I like to do it every year or so to clean up my personal computer. After reinstalling, my bluetooth headphones no longer work properly.

They are Soundcore Q20 headphones. After connecting to bluetooth, they will disconnect exactly 30 seconds after playing any audio.
I am using a Gigabyte B650 Gaming X AX V2 motherboard.
I was still on Windows 11 before reinstalling, so I know they used to function on this OS with this motherboard. Heres what I have tried:

-Using every available bluetooth driver from the gigabyte website
-Switching to windows generic driver (it does not function detect devices at all)
-reinstalling Windows 11 again
-testing headphones on other computers and phones (they all work fine)

please let me know if there is any known way to fix this. I saw one other thread relating to the Soundcore Q20 issue and the solutions there did not work for me.

Thank you,
-Dawley
 
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