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Cannot see installed expansion card


mfessler

Question

I am preparing to give my old PC to a friend. I did a clean install of Win11 Pro with a local account. Everything works great. Then I remembered he uses Wifi. I installed a PCIE wifi expansion card - Intel AX200NGW. I installed it like I have always done. Upon booting I looked in the taskbar and checked available wifi connections. It was there. Then I don't know what happened. The wifi section of this are was gone. There is no reference to anything wifi in settings.

No Wifi Icon.webp

It is totally missing in Device Manager even when displaying hidden devices.
Device Manager.webp

I tried a number of things from Youtube without success. I even disabled secure boot thinking it may be afecting adding new hardware like this. Still no success.

I am realtively new to Win11. I have never had an issue like this with Win10. Can someone offer some pointers?


Edition Windows 11 Pro
Version 23H2
Installed on ‎11/‎27/‎2025
OS build 22631.6199
Experience Windows Feature Experience Pack 1000.22700.1108.0
 
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