Hp Envy running Win11 Home for 3 years. No technical issues until I trued to undo this latest update because I don't want Copilot. I used a restore point, then on restart I immediately went to pause automatic updates. But as soon as I finished that, a nessage at the bottom said it was about to start updating again (?) and I forced shutdown. So I'm guessing fircing the shutdown caused the issue?
I was very happy with this machine, but nothing I've tried gets me booted up. I'm running as admin. I'm using the correct recovery key. I've tried everything in Advanced Options.
Error messages include:
Critical process died (0xEF)
The Cleanup-Image option is unknown
There was a problem resetting your PC. No changes were made
Your current version of diagnostics is not up to date
Every blog article just gets me to another error message. Advice?
Is it worth getting my hands on a USB key with Win11 on it, and how would I do that? This is my first computer without an optical drive.
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Mike Lynch 0
I was very happy with this machine, but nothing I've tried gets me booted up. I'm running as admin. I'm using the correct recovery key. I've tried everything in Advanced Options.
Error messages include:
Critical process died (0xEF)
The Cleanup-Image option is unknown
There was a problem resetting your PC. No changes were made
Your current version of diagnostics is not up to date
Every blog article just gets me to another error message. Advice?
Is it worth getting my hands on a USB key with Win11 on it, and how would I do that? This is my first computer without an optical drive.
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