I have been using my fingerprint sensor without any issues. But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. It says "You have reached the 10 fingerprint maximum for this account". What I tried so far: Re-installed Windows 2-3 times. Formatted the drive too. Cleared TPM cache. Fingerprint sensor driver was automatically getting installed. But still I updated the driver manually. Nothing worked. I'm not sure why this is getting shown. It would be really helpful if someone can help me with this.

Unable to add fingerprint after fresh re-install

Asked by Mike Lynch,
November 19

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Mike Lynch

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Posted November 19

I have been using my fingerprint sensor without any issues. But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. It says "You have reached the 10 fingerprint maximum for this account".

What I tried so far:

Re-installed Windows 2-3 times. Formatted the drive too.
Cleared TPM cache.
Fingerprint sensor driver was automatically getting installed. But still I updated the driver manually.

Nothing worked. I'm not sure why this is getting shown. It would be really helpful if someone can help me with this.