I'm running a windows 10 system. My sole usage of the system is to run Intuit TurboTax. The system was originally a windows 7 system; Microsoft eventually required that I update to windows 10, which I did in January 2020.
Intuit announced that for TurboTax 2025, they required windows 11, and I am now attempting an upgrade. I ran Windows Update > Check for updates, and installed all of the remaining windows 10 updates available, then rebooted to make sure that everything was running ok. I also ran PC Health Check > Check now, which reported "This PC meets Windows 11 requirements"
I downloaded Win11_25H2_English_x64.iso, mounted it, and ran setup.exe. I attached an extra USB drive for use by the update (empty, 100GB available). The setup started and started counting percent complete, at about 38% per hour. Sometime around 2.6 hours, it rebooted, then displayed a screen (with a rotating "busy" icon) reading:
Working on updates 0%
Please keep your computer on
Click to expand...
I left it running for 10 hours, at which time it had progressed to ... 0%.
I found advice on the web suggesting a reboot. I did that, and the installation reported
Undoing changes made to your computer
Click to expand...
and it had indeed returned to windows 10.
I ran Settings > Update & Security > Troubleshoot > Additional troubleshooters, then under "Get up and running", selected Windows Update > Run the troubleshooter. It reported
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mfessler 0
Intuit announced that for TurboTax 2025, they required windows 11, and I am now attempting an upgrade. I ran Windows Update > Check for updates, and installed all of the remaining windows 10 updates available, then rebooted to make sure that everything was running ok. I also ran PC Health Check > Check now, which reported "This PC meets Windows 11 requirements"
I downloaded Win11_25H2_English_x64.iso, mounted it, and ran setup.exe. I attached an extra USB drive for use by the update (empty, 100GB available). The setup started and started counting percent complete, at about 38% per hour. Sometime around 2.6 hours, it rebooted, then displayed a screen (with a rotating "busy" icon) reading:
I left it running for 10 hours, at which time it had progressed to ... 0%.
I found advice on the web suggesting a reboot. I did that, and the installation reported
and it had indeed returned to windows 10.
I ran Settings > Update & Security > Troubleshoot > Additional troubleshooters, then under "Get up and running", selected Windows Update > Run the troubleshooter. It reported
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