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Keyboard stops working frequently


Mike Lynch

Question

Windows 11 Pro 25H2 26200.6725 fully up to date.

Ten times today, the keyboard has suddenly stopped working. A few function keys work - wifi/airlpane mode and brightness +/- but no keys below the top line.

I have run sfc/ scannow which found and fixed some corrupt files.

I ran DISM RestoreHealth, which completed successfully.

In Device Manager, uninstalling the keyboard driver (a 2006 standard PS2 driver and rebooting fixes the problem, but only temporarily.

I have run Webroot and Malwarebytes, which found nothing.

If I boot into the BIOS, all the keys work.

DM does not show any exclamation marks.

Any suggestions?
 
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