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Can't Logon / No Safe Mode


MOoD90s

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I have, also, posted the following to the O&O Software forum and it's written for people who aren't familiar with O&O Shutup.

I'm setting up a Lenovo v15 Gen 2 laptop with wondows11. It was set up for password-less login.

I've created a restore point every time I use Revo uninstall. I used WinUtil to set updates to the "Security" setting. Before applying changes with O&O Shutup10++ (version as of 2025/11) I set a restore point and performed only the "Apply only recommended settings" (green. yes) settings.

When I restarted, I received a "Hello" screen and when I clicked on it, I came to a password screen. It didn't accept a blank password or the Admin password.

I can logon to the recovery option screen (shift+restart) > "Troubleshoot" > "Advanced Options" > "startup repair" says it couldn't repair your PC.

Next I went to > "Troubleshoot" > "Advanced Options" > "System Restore" and the process can't find any restore points.

When I try the restart options, "Troubleshoot" > "Advanced Options" > "Startup Settings" > "Restart" > F4 to enter into "Save Mode". When the system reboots, I return to the Hello screen followed by the logon screen. Never entering Save mode.

When I use the "Command Prompt" option, it starts at X:\windows\system32" and when I DIR C: there is nothing there. My copy of O&O Shutup is located in C:\UserApps which doesn't show up in a DIR of the drive. So, I can't use the CMD to access O&O Shutup.

Bottom line is that I can't get into Safe Mode and can't come up with any way to run O&O Shutup's restore option. I do have a system recovery USB which doesn't seem to have any options not available with the recovery options.

Does anyone have a solution to my logon problem?
 
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