I have a Documents folder on just local C: drive and another Document folder on OneDrive. I usually use the Document folder on OneDrive. But I do have about 12GB of data on the local Documents folder. I was very shocked over the weekend when I found out the entire content on the local Document folder disappeared. Fortunately, I have been using Macrium Reflect to backup my Windows 11 PC and the missing content has been restored. I am now trying to figure out what might have happened.
I am an experienced software engineer and frankly quite surprised by the event. I have a prebuilt gaming PC from Corsair and use it for training AI models, software programming, and photo processing, in addition to daily office work. About 6 weeks ago, this PC was still stuck at Windows 11 Pro 23H2 and I couldn't update it to 25H2, even with the download ISO image. With the ISO image, it stated my PC is not fully compatible with 25H2. My PC hardware is quite up to date, Intel i9-13900K and Nvidia 4090. So I contacted Microsoft online support. Their support person remotely accessed my PC and did the 25H2 upgrade. It seemed to be fine. But 2 weeks later, Windows Update failed. I contacted MS support again and was told that it was a known issue. Upon searching the net, I found that MS has a repair version for download. So I did that and it worked.
I use Windows Security, MRT, and a free version of Malwarebytes for virus control. I have downloaded a few more anti-virus software for double/triple checking. None of them found a virus. So what could be the cause of losing an entire folder?
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davidhelp 0
I am an experienced software engineer and frankly quite surprised by the event. I have a prebuilt gaming PC from Corsair and use it for training AI models, software programming, and photo processing, in addition to daily office work. About 6 weeks ago, this PC was still stuck at Windows 11 Pro 23H2 and I couldn't update it to 25H2, even with the download ISO image. With the ISO image, it stated my PC is not fully compatible with 25H2. My PC hardware is quite up to date, Intel i9-13900K and Nvidia 4090. So I contacted Microsoft online support. Their support person remotely accessed my PC and did the 25H2 upgrade. It seemed to be fine. But 2 weeks later, Windows Update failed. I contacted MS support again and was told that it was a known issue. Upon searching the net, I found that MS has a repair version for download. So I did that and it worked.
I use Windows Security, MRT, and a free version of Malwarebytes for virus control. I have downloaded a few more anti-virus software for double/triple checking. None of them found a virus. So what could be the cause of losing an entire folder?
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